The majority of positions at Social Security involve working directly with the public, with multiple positions located throughout the country. Our Public Contact Representatives receive extensive training and mentoring in Social Security programs and state laws. They also speak with beneficiaries about their rights under Social Security laws, gather facts and evidence to establish eligibility for benefits, determine benefit amounts to individuals, and use technology to access and update claims information.
Typical Job Positions: Customer Service Representative
Flexible Schedule/Work Hours
Work From Home Options Available
Pay Range: Starting at $36,000
Benefits: Insurance-medical, life, vision, dental; pension, Thrift Savings Plan
Typical Education Requirements: Bachelor's Degree or 1 year work experience of similar type